Refund policy
What is your Return Policy?
At Amber Christi, we understand that sometimes your item didn’t end up being all that you had imagined. We are happy to accept returns and will issue store credit for the amount of the item(s). Please review our full return policy below.
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Returns are for store credit only. No refunds will be issued.
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Free prepaid return labels are generated below for US orders only.
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Items marked FINAL SALE may not be returned, refunded or exchanged.
- All returns/exchanges must be done within 45 days of order receipt.
- NON-RETURNABLE: Final sale items and Jewelry
- Damages must be reported within 3 days of receiving merchandise. Please contact info@amberchristi.com.
Items not meeting the above guidelines will be returned to you at your expense; after 30 days all non-returnable merchandise will be donated. For additional information on returns, or if you have a question that wasn’t answered, please email us at sales@amberchristi.com.
When will my return be processed?
We ask for up to one week for your return to be processed. Once completed, we will send you and email with your return status. We appreciate your patience. Please record your tracking information to check when it arrives back to our facilities.
**We recommend recording your tracking information to ensure delivery.**